Pre-order means you can purchase a product before it is officially released. In other words, it allows you to secure and reserve an item in advance, even if the products are not yet in stock or ready for immediate delivery.
Unfortunately we do not have a click and collect option at the moment.
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel.
If you haven’t received your order just yet, it may mean it is still in transit to you. For more information on the status of your order, get in touch with us.
If your order has not been dispatched, you may be able to change your delivery address. Please get in touch with our Customer Care Team here as soon as possible with your order number and the new address.
We’re sorry to hear that you’ve received a faulty item. Please contact our Customer Care Team with your order number, a photo of the item and the name/product code of the item and we’ll do our best to resolve this for you.
We’re so sorry to hear your item is now broken or damaged. Please contact our Customer Care Team with your order number, a photo of the item and the name/product code of the item and we’ll do our best to resolve this for you.
We are so sorry that you are missing an item from your order. Please get in touch with us via our contact us page so that we can best assist you.
If your order has not been dispatched, you may be able to cancel your order. Get in touch with us here as soon as possible so we can assist you.
Please check your spam/junk folder. Otherwise, it may be because your email address was entered incorrectly at checkout. Get in touch with our Customer Care Team by providing your full name, email address and the country you placed the order in and we’ll assist you.
We’re sad to hear you want to leave us, but we understand. To unsubscribe from our mailing list just click on the ‘unsubscribe’ link at the bottom of the email. Alternatively, just contact our Customer Care Team here and we’ll assist you.
Yes! We are pleased to offer our products to over 185 countries.
Free Shipping for orders over $200.
Within 30 days for an exchange.
Pay with Multiple Credit Cards.
The Muslim Hub acknowledges the Traditional Owners and Custodians of the land on which we work. We acknowledge their continued connection and contribution to land, water and community, and pay our respects to Elders past, present and emerging.
Sovereignty was never ceded; this always was, always will be, Aboriginal land.
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